top of page
Writer's pictureThinkdom

How LMS Insights & ChatGPT enhance the quality of Custom eLearning Content


Hand engaging with a futuristic laptop showing data & ChatGPT icons indicating ChatGPT and LMS.

Imagine developing a custom eLearning content course for your team. You launch it, hoping it will meet everyone’s needs, but when reviewing LMS data, you find surprising results: some learners move quickly through the material, while others are stuck, struggling with certain. Why is there such a difference?


Traditional LMS metrics—completion rates, quiz scores—show some patterns, but they don’t explain the "why" behind engagement levels or performance gaps. 

Here’s where ChatGPT steps in. By analyzing LMS data, ChatGPT could reveal deeper patterns, helping you adjust custom eLearning content in ways that truly resonate with learners.


TL;DR 

  • ChatGPT goes beyond LMS metrics, offering insights into deeper trends in learner behavior.

  • It identifies which custom eLearning content resonates most with learners and where they may need extra support.

  • By revealing these patterns, ChatGPT enables more targeted content adjustments, creating a more engaging and effective learning experience.


Understanding the Shortcomings of Standard LMS Analytics 


Most LMS systems provide metrics like completion rates, quiz scores, and time spent per module. While these metrics offer a snapshot of engagement, they often leave critical questions unanswered. 


For instance, completion rates may show how many people finish a module, but they don’t explain if learners found the content valuable or simply skimmed through to reach the end. Similarly, quiz scores indicate general comprehension but don’t reveal specific areas of struggle or content clarity issues.


The main drawback of standard LMS data is its inability to explain the “why” behind learner engagement levels. If learners consistently drop off midway through a module, it could be due to complex content, a sudden increase in difficulty, or lack of interactive elements—details that basic metrics don’t capture.


Deeper insights into learner behavior are crucial for refining custom eLearning content. Understanding engagement patterns on a granular level allows for targeted adjustments, such as simplifying complex concepts, adding examples, or incorporating interactive elements that directly address learner needs. This is where ChatGPT’s analytical capabilities come in, providing the depth of insight that standard LMS metrics alone cannot offer.


Why ChatGPT is Valuable for the Analytics of Custom eLearning Content Development


Goes Beyond Basic LMS Analytics

Unlike standard LMS data, ChatGPT uncovers deeper patterns in learner behavior, making it more effective for content development. ChatGPT doesn’t just show basic metrics; it provides insights into why learners struggle with certain concepts or are highly engaged with specific modules.


Transforms Complex Data into Insights

By analyzing multiple metrics—time spent, quiz struggles, and engagement dips—ChatGPT provides clear, actionable insights. For example, it highlights which quiz questions are frequently missed, indicating areas where content clarity might need improvement.


Pinpoints Areas for Content Improvement

ChatGPT can identify effective content elements and those needing refinement. For instance, if learners spend extra time on a module, ChatGPT suggests they may find it challenging, guiding content creators to simplify complex sections or add supporting resources.


Adapts to Real-Time Changes

With ChatGPT, data analysis can be done on an ongoing basis, allowing for real-time adjustments that align content with evolving learner needs. This adaptability helps make custom eLearning content more responsive and impactful over time.


Saves Time and Refines Strategy

For L&D teams, ChatGPT’s quick, in-depth data analysis reduces the time spent on manual data interpretation. By handling the heavy lifting of analytics, ChatGPT enables teams to focus more on content creation, strategy, and learner support, ensuring that resources are invested in high-impact areas.


Supports Personalized Learning Paths

By identifying diverse learner engagement patterns, ChatGPT helps content creators customize learning paths that cater to different learner profiles, such as high performers needing advanced modules or beginners requiring foundational support. This personalized approach leads to more engaging and effective learning experiences.


Enhances Understanding of Learner Needs

ChatGPT provides an in-depth look into learner needs, beyond what standard LMS dashboards offer. It can pinpoint precisely which content resonates with learners and where they require additional support, allowing content creators to make targeted adjustments that boost learner outcomes.



Integrating Learner Feedback for More Comprehensive Insights 


Value of Qualitative Data

While LMS data offers quantitative insights, qualitative learner feedback provides context that data alone can’t capture. For example, high completion rates may look good, but feedback might reveal that learners found certain sections repetitive, suggesting a need for content restructuring.


Using ChatGPT for Combined Analysis

ChatGPT can analyze both quantitative LMS data and qualitative feedback, uncovering deeper insights that aren’t immediately visible. It can detect themes in learner comments, such as requests for real-life examples or visual aids, and pair these insights with LMS metrics for well-rounded recommendations.


Application of Learner Feedback

Qualitative feedback sheds light on areas LMS data might miss, like perceived relevance, clarity, or engagement. For instance, if quiz scores are high but feedback notes the material is complex, content creators can streamline or add resources, ensuring an effective and enjoyable learning experience.


Setting Up ChatGPT for LMS Data Analysis


Step 1: Gather and Organize Data

The first step in using ChatGPT effectively is to gather and export key LMS data, such as module completion rates, quiz scores, and learner feedback. These metrics give a foundational overview of engagement and performance.


For instance, certain modules may show high completion rates, while others might reveal drop-offs mid-way. Using tools like Google Sheets or Excel to categorize and visualize this data can help identify which areas require deeper analysis. Organizing data also prepares it for seamless input into ChatGPT for more detailed interpretation.


Step 2: Establish Key Questions and Prompts

To maximize insights from ChatGPT, it’s essential to create focused prompts that guide the analysis. Think about questions that reveal specific trends, such as “What characteristics do high-completion modules share?” or “Which quiz questions are frequently missed, and why?” 


These prompts help ChatGPT focus on the critical areas of custom eLearning content that need refinement, allowing it to draw out trends and make comparisons that may not be immediately obvious.


Step 3: Analyze Data with ChatGPT

Once the data is organized and prompts are set, ChatGPT can interpret patterns. For example, ChatGPT might discover that modules with interactive elements (like quizzes or videos) have higher completion rates, or it might find that certain quiz questions are consistently challenging for learners. This human-centered interpretation allows ChatGPT to combine various metrics into insights that make content improvements more strategic and targeted.


Step 4: Apply Insights to Customize Content

With ChatGPT’s insights in hand, you can now adjust the custom eLearning content accordingly. If ChatGPT highlights content that is too complex, consider simplifying it or adding examples. Or, if it shows learners are struggling with a particular concept, enhance that module with additional resources like nano-learning pieces, visual aids or mini-quizzes. Adjustments based on these insights help make the content more accessible and engaging.


Step 5: Monitor and Optimize

Using ChatGPT isn’t a one-time effort. Setting up periodic data exports and running new prompts helps you monitor content performance over time. By regularly revisiting these insights, you can see the impact of previous adjustments and make ongoing improvements. This continuous cycle ensures that custom eLearning content stays aligned with evolving learner needs and engagement patterns.


Practical ChatGPT Prompts for Custom Content Development


In this scenario, an organization has created custom eLearning content to train employees on a new CRM tool. The course covers essential features like pipeline management, lead scoring, and report generation. After reviewing LMS data, it’s clear that some modules have higher engagement than others, and certain topics appear challenging for learners.


Provide practical, specific prompts that content creators can use with ChatGPT to gain  an organization has created custom eLearning content to train employees on a new CRM tool


To Identify High-Engagement Content


Prompt: "Which CRM training modules show the highest engagement? Summarize key elements in these modules and suggest how to incorporate them into lower-engagement sections."


Explanation: ChatGPT may reveal that modules with interactive walkthroughs for features like lead tracking are highly engaging. Content creators could incorporate similar interactive elements in other sections, helping sustain learner interest across all modules.


To Find Struggle Points in Content


Prompt: "Analyze quiz scores and completion data to identify CRM features where learners struggle most. Suggest specific improvements."


Explanation: This prompt helps ChatGPT detect challenges learners face with advanced topics like reporting. ChatGPT might suggest adding short video tutorials or step-by-step guides for clarity.


To Spot Content Gaps


Prompt: "Identify CRM topics with lower engagement. How can these modules be made more relevant to user needs?"


Explanation: ChatGPT can highlight lower-engagement topics, such as CRM system settings, and recommend adding real-world examples (e.g., using simulations to understand a feature) to make the content more relatable and practical for daily tasks.


To Improve Clarity


Prompt: "Based on learner feedback, identify confusing sections within CRM workflows and suggest ways to simplify them."


Explanation: If learners find specific CRM workflows difficult, ChatGPT might suggest reformatting the module with visual aids or step-by-step walkthroughs, improving clarity, especially for new users.


For Enhanced Assessments


Prompt: "Review quiz data on CRM usage scenarios to find commonly missed questions. Suggest ways to rephrase or provide hints to improve comprehension."


Explanation: ChatGPT could identify that questions about lead scoring are frequently missed. It might recommend gamifying the assessment, rephrasing the questions or adding hints to clarify concepts.


To Personalize Learning Paths


Prompt: "Analyze engagement and performance data to recommend learning paths based on roles, such as sales reps and support teams."


Explanation: ChatGPT can tailor recommendations for different roles, such as prioritizing lead management for sales reps and issue tracking for support teams, ensuring that Sales Training is relevant to various functions.



Conclusion

By leveraging ChatGPT’s insights alongside LMS data, organizations can refine custom eLearning content to meet learners’ unique needs and adapt in real-time. This approach not only enhances engagement and understanding but also builds a more effective, responsive learning environment.

Comments


bottom of page